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Returns
Unfortunately due to the nature of the products (FRESH) we can’t offer you a refund or exchange.
For all issues with the products please contact us at
spicevine@gmail.com.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at spicevine@gmail.com and send your item to: 58 Melbourne Rd East Lindfield AU NSW 2070.
Shipping
To return your product, you should mail your product to: 58 Melbourne Rd East Lindfield AU NSW 2070
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
